Quality Assurance
Continental Tide possesses a RMMCO & NAVSEA 09MP Approval Quality System in compliance with ISO 9001:2015. Our QMS has been developed to comply with regulatory, industry and customer quality requirements and defines Continental Tide’s commitment to the quality assurance requirements of ISO 9001:2015, NAVSEA 09MP, and JFFM. Our QMS provides a framework for managing the activities that enable the company to supply services which consistently satisfy the customer and regulatory requirements and is a tool for achieving enhanced customer satisfaction. The QMS also allows for the continual improvement of the quality management effectiveness by monitoring processes based on their significance, measuring their effectiveness against objectives and managing the selection of opportunities for improvement.
Quality Policy
Continental Tide Defense Systems, Inc. (Continental Tide) is committed to total customer satisfaction by delivering engineering, industrial and modernization support to the U.S. Navy, U.S. Coast Guard and DoD organizations. All levels of the organization are dedicated to the process of meeting or exceeding customers’ requirements in a professional, safe and ethical manner. In addition, we are committed to comply with requirements and work to continually improve the effectiveness of the quality management system.
LEVEL 1
Quality Management System Overview
Provides employees and customers with a guide to how Continental Tide executes projects and delivers products. Level 1 describes each of our processes and their supporting documentation to properly execute each step in our QMS.
LEVEL 2
Organizational Policies and Procedures
Contains the policies and procedures that employees utilize throughout their workday. Level 2 provides a detailed explanation of each policy and procedure and its importance in providing quality products and services to customers.
LEVEL 3
Functional Procedures and Work Instructions
Contains the actual forms, documents and work instructions used by employees during project execution.
Our organization, processes and procedures are all geared to the ultimate goal of supporting the war-fighter and keeping the U.S. Navy #1 in the world. All facets of the company are structured to ensure that our teams execute and deliver the project on-time and on-budget with quality results. For additional information on Continental Tide or our Quality Management System please contact our Quality Assurance Manager, Mr. Rick Journell at This email address is being protected from spambots. You need JavaScript enabled to view it.
